We use 100% premium human hair sourced ethically for durability, natural movement, and long-lasting shine.

Yes, most of our wigs are available in glueless options with adjustable straps, combs, and elastic bands.

Yes. We pre-pluck the hairline to achieve a natural, realistic look. Extra plucking can also be requested.

Absolutely. We create custom wigs tailored to your lace preference, length, density, cap size, and styling.

With proper care, our wigs can last 2–4 years or longer depending on usage and maintenance.

Simply select the Custom Wig option on our website and provide your specifications.
Our team will contact you for measurements and final details.

Yes. We offer natural tones, balayage blends, highlights, and bold fashion colors.

Custom orders take 5–10 business days, depending on complexity.

You may cancel within 2 hours for ready-to-wear wigs and 12 hours for custom orders. After production begins, cancellations are not possible.

Yes. We ship to the UK, USA, Canada, Nigeria, and other West African countries.

UK: 2–4 days

USA/Canada: 5–10 days

Nigeria & West Africa: 7–14 days

Express shipping options are also available.

We partner with Royal Mail, DPD, Evri, DHL, FedEx, and UPS.

Yes. Once your order is dispatched, you will receive a tracking link via email.

We accept returns for eligible items within the allowed timeframe. Please refer to our Returns & Refund Policy for full details.

No. All custom and bespoke wigs are final sale.

Email us within 48 hours with photos/videos, and we’ll assist immediately with a replacement or refund.

Use sulfate-free products, wash gently, allow to air-dry, and store on a wig stand. We also include care instructions with every order.

Yes. Our wigs are heat-friendly. Use moderate heat settings to maintain hair health.

Wash every 10–15 wears depending on product build-up and styling frequency.

Yes. We offer lace repair, restyling, coloring, and maintenance services for an additional fee.

Use our Wig Measurement Guide to measure your head circumference, front-to-nape, and ear-to-ear.

Yes. We offer Small, Medium, and Large cap sizes for maximum comfort.

We accept:

Visa, Mastercard, Amex

PayPal

Stripe

Klarna (Pay in 3/4) – selected regions

Flutterwave (for African customers)

Yes. All transactions are encrypted and processed by PCI-DSS–compliant payment processors.

We operate from the United Kingdom, with fulfilment to the USA, Canada, and West Africa.

Yes! Email us your profile to discuss collaborations.

Yes. We offer wholesale pricing for salons, stylists, and boutique owners. Contact us for details.

You can contact us through:

Email: support@anniedreluxurytresses.com

WhatsApp Business: Available during business hours

Live Chat: Available on our website

Monday – Saturday: 9am to 6pm (GMT)

If your question isn’t listed here, our support team is always happy to assist. Reach out via email, live chat, or WhatsApp.

Email: anniedreluxurytresses@gmail.com
Phone: +44 7507 543072